Quantum has been in the market since 1999 and we have had several of our customers using Quantum since the early 2000’s. Implementation, training, process management were all done as part of the initial roll-out of Quantum and in several instances those initial domain experts have left the company. Training has been taken over by tribal knowledge. Last user out, training the next user in. So, as you can imagine, the proficiency and robustness of what Quantum brings gets watered down as time goes on.