Quantum has been in the market since 1999 and we have had several of our customers using Quantum since the early 2000’s. Implementation, training, process management were all done as part of the initial roll-out of Quantum and in several instances those initial domain experts have left the company. Training has been taken over by tribal knowledge. Last user out, training the next user in. So, as you can imagine, the proficiency and robustness of what Quantum brings gets watered down as time goes on.
I had a recent conversation with Jacob Wright, President of CCI Aero. CCI is based in South Carolina and is a full aviation parts stocking distributor who just recently implemented QSTEP, Component Control’s new Cloud Based Aviation ERP Software for Parts Traders.
Customer Experience Blog 2018 - SAFRAN Landing Systems rolls out Quantum Control MobileTech to automate the real-time collection of Labor. By Daniel Tautges - SVP Component Control MobileTech is an extension of the Quantum Platform that runs on a tablet or handheld device and provides real time tracking of labor as the technician is … Continue reading SAFRAN Landing Systems rolls out Quantum Control MobileTech to automate the real-time collection of Labor.