We are at the halfway mark in 2018 and we wanted to reflect on what we have leaned so far this year at Component Control.
This was my first QUE Group and I was impressed with how the user conference was managed, the attendance of over 170 customers, the great conversations with users, and the overall user interest in innovation and technology. During the conference I was able to speak with several people about Quantum, QUE Group, and how the current and new technology from Component Control helps them in their business.
Quantum has been in the market since 1999 and we have had several of our customers using Quantum since the early 2000’s. Implementation, training, process management were all done as part of the initial roll-out of Quantum and in several instances those initial domain experts have left the company. Training has been taken over by tribal knowledge. Last user out, training the next user in. So, as you can imagine, the proficiency and robustness of what Quantum brings gets watered down as time goes on.
Nearly every customer that I spoke with LOVES Quantum. I really felt their passion for the product and I was told that our software was part of their daily work life. They leverage Quantum Aviation Software as the foundational system that they use to build, repair, inventory, ship, account, sell, and support their customers.
Customer Experience Blog 2018 - SAFRAN Landing Systems rolls out Quantum Control MobileTech to automate the real-time collection of Labor. By Daniel Tautges - SVP Component Control MobileTech is an extension of the Quantum Platform that runs on a tablet or handheld device and provides real time tracking of labor as the technician is … Continue reading SAFRAN Landing Systems rolls out Quantum Control MobileTech to automate the real-time collection of Labor.